1. 30-Day Return Window

You can return items bought on leaguefanvault.com within 30 days of delivery for a full refund of the item price. Please do not send your return to the manufacturer — all returns are handled directly by League Fan Vault at the return address we provide.

Returns requested after the 30-day window can only be handled under our 365-Day Quality Guarantee (manufacturing defects) or where required by local consumer law.

2. Return Eligibility Conditions

To be accepted, your return must meet all of the following conditions:

• The return is requested and shipped within 30 days of the delivery date.
• The item is brand new — never worn, washed, ironed, altered, or used.
• All original tags and packaging are attached and intact.
• The item is free from perfume, pet hair, stains, marks, or any signs of handling beyond trying on.
• The return is shipped to the address on your return form (we cannot accept items sent back without a return ID).

Condition checklist

Condition	Accepted?
New, unworn, tags attached	Yes — full refund
Tags removed but item unused	Case by case — contact support first
Worn, washed, altered, damaged, or without tags	No — not eligible
Sale / final-sale items and marked-down items	No — non-refundable
Custom name / number jerseys	No — unless defective or incorrect
Manufacturing defect within 365 days	Yes — free replacement or repair

3. Non-Returnable Items

• Customized items — jerseys with a custom name and/or number are made to order and cannot be returned or exchanged, unless they arrive defective or different from what you ordered.
• Sale and final-sale items — only regular-priced items may be refunded; promotional, clearance, and final-sale items are non-refundable.
• Original shipping charges are non-refundable, unless the return is due to our error.
• Items returned without a valid return ID.

4. How to Start a Return (5 Steps)

1. Contact our Return Team. Email leaguefanvault@outlook.com with your order number and the reason for return. Attach clear photos of the item(s) together with the SKU code from your packing list.
2. Photo review. Our Return Team reviews your request and inspects the photos you provided, usually within a few hours.
3. Get your return form. We email you the return & refund form together with the return shipping address within 24 hours.
4. Pack and ship. Print out the return form (recommended, not mandatory) and place it inside the parcel with the item(s). Send the parcel to the address provided — please use a trackable shipping service and keep your receipt.
5. Refund issued. Once we receive the returned item(s), refunds take an average of 1–3 business days to process.

5. Return Shipping Costs

Return shipping is typically below $10 when sent with a standard economy service (for example USPS First Class for a single jersey) and is the customer's responsibility, except where the return is caused by our error:

Reason for return	Who pays return shipping
Size doesn't fit / changed mind	Customer (usually under $10)
Item not as described	League Fan Vault
Wrong item shipped	League Fan Vault
Damaged or defective on arrival	League Fan Vault (prepaid label provided)

6. Refund Timeline & Method

• Processing: 1–3 business days on average after we receive your returned parcel.
• Credit to you: depending on your bank or card issuer, the refunded amount appears within 5–10 business days after processing.
• Method: refunds are issued back to the original payment method used at checkout.
• Original shipping fees are non-refundable (except for our-error cases).

7. Exchanges

The fastest way to get the right size is to place a new order and return the original item for a refund. If you prefer a direct exchange, tell our Return Team when requesting your return form and we will ship the replacement as soon as the original is on its way back.

8. 365-Day Quality Guarantee

Every jersey is covered against workmanship defects for 365 days from delivery — including stitching coming apart, lettering, numbers, badges or prints peeling off, and seams splitting under normal use.

• Send photos of the defect to leaguefanvault@outlook.com.
• After verification we send a free replacement or repair — in most cases you do not need to ship the item back.
• This guarantee does not cover normal wear and tear, fading from improper washing, or damage caused by misuse.

9. Damaged, Defective or Wrong Item

If your order arrives damaged, defective, or is simply not what you ordered, contact us within 7 days of delivery with your order number and clear photos. We will send a free replacement or issue a full refund and provide a prepaid return label where needed — you will never pay return shipping for our mistake.

10. Order Cancellation

Orders can be cancelled free of charge within 6 hours of purchase. Because custom jerseys enter production immediately, custom name/number orders can no longer be changed or cancelled after that 6-hour window.

11. Your Statutory Rights

Nothing in this policy limits your statutory rights. Customers in the EU and UK have the legal right to withdraw from a distance purchase within 14 days of delivery without giving a reason; this right does not apply to custom-made or personalized goods. To exercise it, notify us in writing within 14 days and return the goods within a further 14 days.

12. Contact Us

Questions about a return or refund? Our team replies within 12–24 hours:

Email: leaguefanvault@outlook.com
Website: https://leaguefanvault.com